Customer care hotline
Customer care switchboard system
Our platform provides businesses with 4 best solution packages, making customer care no longer difficult, anytime, anywhere.
Virtual Switchboard
Multichannel
Call Center
Contact Center
Cloud PBX system
Basic virtual switchboard system for businesses
New technology
Cloud PBX, a telephone switchboard system utilizing cloud computing via internet protocol, replaces traditional physical switchboard methods. Offering numerous features and utilities, it eliminates distance and region restrictions and allows for easy system expansion.
Smart routing
The service allows receiving multiple calls simultaneously, then distributing them to telephonists.
Easy to deploy
Providing 1900/1800 switchboard deployment services to serve all businesses with diverse industries nationwide
Call Center system
Optimize costs, increase performance and value for businesses. Automate customer care
Powerful features
The Call Center system receives and processes all customer information and requests mainly via phone. Fully meets the features of the inbound call center and outbound call center systems, with additional advanced features.
Easy integration
Integrate with hotline numbers of VNPT, FPT, CMC, Gtel, SIM Box, or other networks that support SIP Trunking
Multi-channel customer care system
The switchboard system is deployed according to the cloud computing model
High integrity
Multi-channel customer care system is a customer care solution that unifies communication channels such as: Phone, Facebook, Live chat into a single platform to help interact and manage customers uniformly, without missing customers.
Switchboard system
The system has a built-in basic telephone switchboard, businesses can easily deploy the 1900 number or maintain existing numbers of VNPT, FPT, CMC...
Contact Center system
Bring the best experience to customers, increase value and save costs for businesses
Optimal solution
Contact Center is a solution that unifies customer interaction channels with businesses from Comment - Chat Facebook, Zalo, professional call center, text messages, Livechat, Email, voice mail,... to Email-SMS marketing campaigns are managed in a single software in large quantities. All are received simultaneously and distributed to specialists for immediate processing
Is your business ready to reach up to 60% of customers who are being missed by traditional call center systems?
Diverse solutions apply to many different business models
