Register for Hotline 1900/1800 for more professional customer care!
What is the prefix 1900 / 1800?
Switchboard 1900xxx/1800xxxx is a national-level number, registered through current providers such as CGV, VNPT, Viettel, FPT, CMC… In case of moving the office headquarters to another location nationwide, The 1900/1800 number remains the same and unchanged through CGV Telecom’s mobile switchboard system, used nationwide and with customer service anywhere.
Hotline number 1900
Prefix 1900 is a hotline number used nationwide, for customer service and customers to pay call fees – inbound calls and Units registering to use prefix 1900 can redistribute revenue to businesses from 25% => 45 % depends on the calling fee chosen by the user
Fee for calling 1900 number
Each number has different rates (1000 VND/minute, 2000 VND/minute, 3000 VND/minute, 5000 VND/minute, 7000 VND/minute or 10,000 VND/minute). Billing is calculated according to the standard Block 1 minute + 1 minute (For example, if a customer calls for 11 seconds, it will be counted as 1 minute, if a customer calls for 1 minute and 5 seconds, it will be counted as 2 minutes).
Switchboard number 1800
The 1800 number is a free calling Hotline number. Usually for customer service and technical support businesses. Currently, many large businesses use it.
Cost when using 1900/1800 number
Initial initiation fee: From 990,000 VND.
Monthly subscription maintenance fee: From 400,000 VND/month (depending on number range)
In addition, if you do not have a mobile switchboard to listen to the hotline, CGV Telecom will set up a package combo with the most optimal cost!
Why should businesses register to use hotline 1900/1800?
Benefits of using 1900/1800:
Businesses have their own number. Convenient in communicating and promoting your business’s brand through this number. Customers can contact and call the business’s switchboard at any time, anywhere. Because the number 1900 is simple, easy to remember, and easy to memorize.
Save operating costs:
Businesses do not need to invest in costly switchboard systems and administrative personnel. CGV Telecom is a provider of a complete switchboard system for use on all devices and geographical locations (eg: at the office, installed on smartphones or call center right on the website…) as well as arranging staff Regular technical inspection and periodic maintenance. More specifically, 1900 is a number that does not have to change the subscriber number in case the company moves to another headquarters or adds customer service personnel nationwide (no need to add an area code like normal subscribers).
Register to use the 1900/1800 number at CGV Telecom
Currently, CGV Telecom is one of the reputable units that is a UQ Agent connecting and cooperating with network operators in the field of providing 1800/1900 numbers, mobile Hotlines including many 8-digit and 10-digit formats. : ATTRACTIVE and EASY TO REMEMBER. Below are the number ranges that CGV Telecom is cooperating with to provide for your reference to register as your own Customer Service Call Center!
